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Documentation

User Guide

Configure and manage all ENDUURE Checkout features.

Dashboard Overview

The ENDUURE Checkout dashboard provides centralized control:

  • Sidebar Navigation — Access all features and settings
  • Quick Stats — Overview of recent activity
  • Feature Status — Enabled/disabled feature indicators
  • Subscription Info — Current plan and billing status

FFL Dealer Locator

Integrated FFL dealer search for firearms transfers.

Configuration

  • Enable/Disable — Toggle the feature
  • Product Categories — Categories that trigger FFL selection
  • Restricted SKUs — Specific SKUs requiring FFL
  • Search Radius — Default distance in miles (5-100)
  • State Rules — State-specific messaging and requirements

Customer Flow

  1. Customer adds FFL-required product to cart
  2. FFL step appears after shipping address entry
  3. Customer enters ZIP code to search nearby dealers
  4. Customer selects preferred dealer from results
  5. FFL info saved to order and included in confirmation emails

Database

ATF-sourced FFL database, updated regularly for accuracy.

California Compliance

AB 1263 and SB 704 compliance for firearm precursor sales.

Components

  • ID Verification — Government ID scan via Persona
  • Selfie Liveness — Live presence verification
  • Address Matching — ID address must match shipping
  • Age Verification — Confirms customer is 21+
  • 8 Attestations — Customers type initials for each requirement
  • Digital Signature — Captured with timestamp

Configuration

  • Product Filter — All products, whitelisted categories, or blacklisted SKUs
  • Compliance Fee — Optional processing fee (SB 478 compliant)
  • Custom Text — Modify attestation wording if needed

Customer Experience

  1. Complete shipping and billing as normal
  2. Compliance step appears before payment
  3. Verify identity via Persona (~60 seconds)
  4. Review and initial each attestation
  5. Sign digitally to confirm
  6. Proceed to payment

Record Keeping: Compliance data is attached to orders. You are responsible for retaining records as required by California law (5+ years).

Shipping Protection

Optional package protection at checkout.

Pricing Models

  • Flat Fee — Fixed amount per order (e.g., $2.99)
  • Percentage — Percentage of order total (e.g., 3%)
  • Hybrid — Minimum flat fee with percentage above threshold

Configuration

  • Protection Product — Create product in BigCommerce for the fee
  • Default Selection — Pre-checked or unchecked by default
  • Display Text — Customize protection offer message

How It Works

  1. Protection option displayed in checkout
  2. Customer toggles to opt in/out
  3. Protection product automatically managed in cart
  4. Final order total reflects selection

B2B Features

Full BigCommerce B2B Edition integration.

Supported Features

  • Company Accounts — Multiple users per company
  • PO Numbers — Purchase order and reference number support
  • Quote Checkout — Convert B2B quotes to orders
  • Company Address Book — Shared addresses
  • Store Credit — Company credit management
  • Role Permissions — Admin, Senior Buyer, Junior Buyer, Sales Rep
  • Sales Rep Masquerading — Place orders on behalf of companies

B2B Checkout Flow

  1. Sign in with B2B company credentials
  2. Select from company address book
  3. Enter PO number or reference (if required)
  4. Access company payment methods and credit
  5. Complete checkout with B2B-specific options

Email Customization

Customize notification emails.

Available Templates

  • FFL Customer — FFL dealer info for customer
  • FFL Staff — Order and FFL details for admin
  • Compliance Customer — Compliance confirmation
  • Compliance Staff — Compliance documentation for admin

Editor Features

  • Rich Text — Headers, lists, links, formatting
  • Merge Tags — Dynamic content (order_number, ffl_dealer, etc.)
  • Preview — See rendered email before saving
  • Reset — Restore default template

Billing & Subscription

Manage subscription and payment.

Plans

  • Starter — $79/mo, 500 orders included
  • Growth — $199/mo, 2,000 orders included
  • Pro — $399/mo, 5,000 orders included
  • Enterprise — $649/mo, 10,000 orders included

Management

  • View current plan and usage
  • Update payment method via Stripe portal
  • View billing history and invoices
  • Upgrade or downgrade plans
  • Cancel subscription

Troubleshooting

Checkout Not Loading

  • Verify checkout script URL in BigCommerce settings
  • Check browser console for JavaScript errors
  • Ensure subscription is active
  • Clear browser cache

FFL Not Appearing

  • Confirm FFL feature is enabled
  • Verify product categories are configured
  • Check cart contains FFL-required product
  • Verify shipping address state requires FFL

Compliance Step Not Showing

  • Confirm California Compliance is enabled
  • Verify shipping address is in California
  • Check product filter configuration
  • Verify Persona integration status

Contact Support

If issues persist, contact us with:

  • Store hash
  • Issue description
  • Screenshots or error messages
  • Steps to reproduce